Refund policy

All pieces are made in limited quantities or produced to order.

Due to the nature of the work, returns and exchanges are not accepted.

We only offer replacements or refunds in the case of items damaged during shipping.
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.

Custom pieces are final and cannot be returned or exchanged.

Minor variations, surface marks, or traces of the production process are part of the work and do not qualify as defects.

Orders are shipped from the UK. Any customs duties or import taxes are the responsibility of the customer.

If you have any questions before placing your order, feel free to contact us.